Complaint Management Tab Application For JVVNL Jaipur

Complaint management will work in following sequence:
1. User will receive complaint
2. User will accept or reject; if user rejects complaint so complaint will sent to next FRT
3. Next FRT will receive request and if they rejects again so complaint will forward to first received FRT
4. If FRT against rejects then it moves to administrator where they will have choice to assign complaint to any of FRTs
5. Administrator assigned complaints will not allow user to reject complaint.